42100 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how 42100 collects, uses, stores and protects the personal information of our Malaysian users. Please read it carefully to understand your rights as a user of this platform.
Information We Collect From You
When you register and use the 42100 platform, we collect various types of information to ensure our services operate properly and securely. This information is collected directly from you or automatically during your use of the platform.
Account Information: Includes your full name, date of birth, email address, phone number and login credentials provided during registration. This information is required to verify your identity and process financial transactions.
Payment Information: Details relating to MYR deposit and withdrawal transactions, including the bank account holder name and account number required for withdrawals. We do not store credit or debit card information directly — payment processing is handled through secure payment processors.
Device & Browser Information: We automatically record your IP address, device type, operating system, browser type, screen resolution, and language settings when you access the platform. This information helps us optimise the user experience, particularly for mobile users in Malaysia.
Usage Data: Covers pages visited, game categories accessed, session duration, clicks and in-platform actions, and game transaction records. This data is used to improve our services and detect any suspicious activity.
Types of Data Collected
- Account & identity information
- Payment data (MYR)
- Device & browser information
- Platform usage data
- Cookies & session tracking
Why We Use This Information
42100 uses the information collected for lawful and limited purposes. We do not use your data for anything unrelated to the provision of our platform services.
Verifying user identity, preventing duplicate registrations, detecting unauthorised access attempts and protecting your account from fraud.
Processes MYR deposits and withdrawals, verifies payment details, and ensures funds are sent to the correct account.
Analyses usage patterns to improve the interface, enhance mobile performance, and personalise the experience for Malaysian users.
Sends notifications related to your account, important security updates, and relevant information about 42100 services.
Cookies & Tracking Technologies
The 42100 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
Analytics Cookies: Used to understand how users interact with the platform, which pages are visited most frequently and where users encounter issues. This data helps us improve the overall user experience.
Preference Cookies: Saves your preferences such as language and display settings to ensure a consistent experience each time you access 42100.
You can manage cookie usage through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data Storage, Security & Sharing
Data Storage & Retention Period
42100 account information and transaction records are stored on secure servers for as long as your account remains active, plus any additional period required for legal and audit purposes. Upon permanent account closure, personal data will be deleted or anonymised within a reasonable timeframe, except where retention is required by law.
Data Security Measures
42100 implements multiple layers of security to protect your data. All communications between your device and our servers are protected by SSL encryption. Passwords are stored in encrypted form and cannot be read by our staff. Access to user data is restricted to personnel who require it to carry out their duties.
Third-Party Sharing
42100 does not sell or rent users' personal data to any third party for marketing purposes. Data sharing only occurs in the following limited situations:
- Payment processors — minimum data required to process MYR deposits and withdrawals
- Technical service providers — who assist in platform operations and are bound by confidentiality agreements
- Legal requirements — when required by the relevant authorities pursuant to a court order or applicable law
- Security protection — to prevent fraud or illegal activity involving the platform
Your Rights as a 42100 User
As a 42100 platform user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Access requests can be submitted via our support email.
If your account information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data. Such requests are subject to legal obligations and applicable transaction record retention requirements.
To submit any request regarding your privacy rights, or if you have questions about how we handle your data, please contact the 42100 privacy team by email at [email protected]. We will endeavour to respond within 14 business days. For general platform enquiries, you can also visit our FAQ page us.
Policy Changes & How to Contact Us
Privacy Policy Updates
42100 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform enhancements. Where material changes occur, we will notify users via an in-platform notice or to their registered account email.
The effective date of the current version of this Privacy Policy is stated at the top of this document. Continued use of the 42100 platform after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how 42100 handles your personal data, please contact us by email at: [email protected]. Please use "Privacy Enquiry" as your email subject to help us process your request more efficiently.
Related documents that may be helpful to you include Terms & Conditions and Responsible Gaming us.